SUGAR HOTEL, Cape Town – A Smart Stay in the City
About the Hotel
Rooms & Suites
Sugar Hotel offers en suite rooms with natural fabrics, earth tones, and heated towel rails. Rooms include a flat-screen TV with satellite channels, a digital safe, tea-and-coffee-making facilities, and built-in international plug sockets. Bathrooms have under-floor heating, double vanities with glass basins, and separate showers. Some rooms feature private plunge pools with views of Signal Hill. Harbouredge Apartments, located 900m from the hotel, provide studios, two- and three-bedroom units with kitchens, open-plan lounges, and dining areas.
Dining at Spice
The in-house restaurant, Spice On Main, serves breakfast, lunch, and dinner with a focus on local ingredients. Dishes include beef fillet, vegetarian, and vegan options. A seasonal 3-course menu features sustainably sourced ingredients. The al fresco eatery offers views of Signal Hill and Table Mountain. The Sugar Bar provides a selection of alcoholic and non-alcoholic drinks, closing at 02:00 for whiskey and brandy enthusiasts.
Wellness & Relaxation
Steam on Main, the hotel's wellness center, offers massages, manicures, pedicures, and beauty treatments. A couples' spa package includes a massage followed by a meal at Spice On Main for R699. The Sugar Apartments Gym has Technogym equipment and personal training sessions. Guests can also arrange wine tastings from local vineyards.
Location & Transport
Sugar Hotel is in Cape Town CBD, beneath Table Mountain. It is 1 km from Bo-Kaap Museum, 1.5 km from Signal Hill, and 2 km from the Castle of Good Hope. The Cape Quarter Lifestyle Village is 500m away. Airport transfers are available, and the front desk can arrange car, motorbike, or bicycle rentals.
Guest Services
The hotel provides a personal concierge for requests like welcome drinks or jewelry referrals. Safety features include carbon monoxide detectors, fire extinguishers, and a security system. Wi-Fi is available, and rooms have soundproof windows. Diamond and jewelry purchase assistance is offered through local partners.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Smoking allowed in designated areas
- Free Wi-Fi
- Free parking
- Free off-site car park
- Safe deposit box
- 24-hour reception
- Luggage storage
- Beauty salon
- Multilingual staff
Services
- Paid airport shuttle
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Paid breakfast
- Restaurant
- Bar/ Lounge area
Children
- Cots
- Paid babysitting/ Child services
Spa & Leisure
- Barbeque grills
- Spa centre
- Jacuzzi
- Treatment room
Room features
- In-room safe
- Patio
- Terrace
- Ironing facilities
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
I had a delightful stay at the hotel. The rooms were modern, spacious, well-decorated, and spotlessly clean, offering a lovely-sized bathroom. The service exceeded my expectations with extremely friendly and professional staff. The location was superb, within walking distance to various attractions and restaurants. The dining experience was good, although ordering through the waitress felt a bit bureaucratic. Overall, a great value for money.
The hotel offers very spacious and satisfying rooms that are super clean. The staff is very welcoming and friendly, making the stay pleasant. The location is superb, within walking distance of the waterfront and with views of Table Mountain. The dining experience is delightful with delicious and filling breakfast options. Overall, a great value for money choice with excellent facilities.
I enjoyed my stay at the hotel, with spacious rooms but some minor drawbacks. The service was exceptional, especially from Oncemore, Heather, and Langton, although there were delays in responses to our requests. The location was convenient, within walking distance of major attractions, but with a few issues that could be improved. The breakfast offered was of high quality, but could have more variety. Overall, it was a pleasant experience with a few areas for enhancement.
My stay at the hotel was fantastic! The location was perfect, close to restaurants and the waterfront. The room exceeded my expectations with a huge bed and spacious bathroom. The staff was incredibly friendly and helpful, making my experience memorable. However, the lack of a view from the central location was a slight downside.
The hotel was spotless and incredibly comfortable, with super friendly staff and great rooms, allowing me to load up on the excellent Pinot Noir the restaurant serves without any worry about the long drive home. The room was a bit small but comfortable. The dining experience was perfect, but the selection was limited. The location is close enough to V & A Waterfront, but there are some safety concerns highlighted by the staff. Overall, it was a sweet experience, even though some areas need attention.
While the welcome treat and bottled water were a nice touch, the lack of DSTV and some missing amenities in the room were disappointing. There were challenges with the room temperature and furniture, needing improvement. The service had its highs and lows, from a friendly check-in experience to unprofessional behavior like letting staff off early without notice. The location stands out for its proximity to key attractions and safety, although some clutter may be off-putting. The dining options were praised for their variety and timing, but a few misses were noted. Overall, a stay with potential but room for improvement.
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